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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Brand new HP toner cartridges do not work in my Laserjet Pro...

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01-11-2023 12:09 PM
A technician worked remotely trying to get the new (knock-off) toner cartridges to work properly. She got the printer to accept them, but the printer is displaying a message that says the toner is extremely low. Alos the print quality is bad. These are brand new cartridges purchased from HP!
01-14-2023 09:50 AM
Hi @Iwanttoprint2,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing print quality issues with your HP Color LaserJet Pro MFP M281cdw.
Please follow the steps from this document. (Click on the word document to open the web page).
I hope this helps.
Take care and have a good day.
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