Brand new ink cartridges not printing

[felinelove55]

I recently purchased genuine HP 74/75 ink cartridges.  I put them in my printer like I have done a million times and NOTHING!  I have tried everything!  it prints completely blank sheets and copies completely blank sheets.  I have never had this issue.  these cartridges hard super hard to find and VERY expensive!!  has this happened to anyone else?  I have a photosmart c4440.  I have the receipt but not the packaging so I doubt it I could return it to the store and I can't find this ink in stock anywhere!

HELP!

[Kumar0307]

@felinelove55, Welcome to the HP Support Community! I’m here to help.

I see that the printer is printing blank pages. Insert one ink cartridge at a time and try printing to identify the defective ink cartridge.

Perform the steps mentioned in this document - No black ink, wrong colors, other print quality issues

Clean the ink cartridges up to 2 times, and try printing a test page to check the result.

If the issue persists, use alternate/old ink cartridges to check if it works (if available). If not, 

• I've sent you a private message with further instructions to resolve this issue.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!