Brand new printer printing blank pages

[LarryT6]

My brand new HP 1112 printer prints blank pages. The HP smart shows the cartridges have ink in them.

I am hesitant to spend a lot of money for new ink cartridges and then find out this does not fix the problem.

I did not use this printer for a long time. Now my old printer broke so I am trying to revive this one. I'm sure it

is out of warranty but it has never printed a single page.

[Max3Aj]

@LarryT6, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Since your HP DeskJet 1112 is printing blank pages despite showing ink levels in HP Smart, and it hasn’t been used in a while, here are some steps to help you troubleshoot the issue without immediately buying new cartridges:

Check the Protective Tape

If the printer is brand new or hasn’t been used since purchase:

• Open the cartridge access door.
• Remove the cartridges and ensure the protective plastic tape covering the ink nozzles has been removed. This is a common issue with new or long-unused printers.

Run a Printhead Cleaning

Ink can dry up in the nozzles over time:

• Open HP Smart or HP Printer Assistant.
• Go to Printer Maintenance > Clean Printhead.
• Run the cleaning cycle once or twice and try printing a test page.

Print a Test Page from the Printer Itself

This helps isolate software issues:

• Turn the printer on.
• Load plain paper.
• Press and hold the Power button, then press the Cancel button (X) once.
• Release the Power button. A test page should print.

Check Cartridge Venting

Sometimes the vent on the cartridge gets clogged:

• Remove the cartridges.
• Look at the top of the cartridge where the label is — there should be a small vent.
• If clogged, gently clean it with a soft cloth.

Try a Different Document or App

Sometimes the issue is with the file or app:

• Try printing a simple Word document or a test page from Notepad.

You may refer to this document - HP printer prints blank pages | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support