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‎04-03-2022 02:38 PM

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer

I broke the latch that holds the ink cartridge in place while trying to replace the cartridge. Is it possible to get a replacement latch?

Category:
15 people had the same question
1 REPLY 1

‎04-08-2022 10:08 AM

HP Recommended

@joemienko

 

Welcome to the HP support community.

 

I understand that the cartridge latch is broken, I am glad to assist you.

This seems to be a hardware issue.

I am sending you a private message with the steps to talk to HP support.

 Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
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