Bypass setup cartridges on HP ENVY 6010e

[NigelDebruyne]

Hi so I have an HP printer that worked fine a few weeks ago but now I get Cartrigde issues.
Since these were still the Setup Cartridged I decided to change these with new 305 cartidges but now the printer keeps asking me to use the setup cartridges to complete setup.
I have tried to restore to factory settings but it keeps giving same instructions.
- When using the Setup cartridge it gives cartridge issues

- When I use the new normal cartridge it asks for the setup one.

Please advise on how to bypass or fix this issue.

Thanks in advance

[Raj_05]

Hi @NigelDebruyne,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

First off, the SETUP ink cartridges are used only to set up a new HP printer for the first series of your print jobs. They are specially designed to initialize a printer and calibrate ink levels.

Installing normal ink cartridges during the initial printer setup causes a printer error prompting you to install SETUP ink cartridges. The printer cannot be set up without associated SETUP ink cartridges installed.

Hence, if this is a first-time printer setup and if you have received the setup cartridges with the printer, please use them to set up the printer.

You can keep the regular cartridges in an air-tight container and can use them once the printer is set up using the setup cartridges.

For more assistance, please follow the steps suggested in the support document for - HP Ink Cartridges - 'Use SETUP Cartridges' Error

just in case, if you want to bypass the setup cartridges and want to use the regular ink cartridges, I believe we can bypass the setup by performing a reset.

I hope this helps. 
Take care and have a good day.

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