CYAN Not Printing - OfficeJet Pro 6968 - Clogged Print Head

[Laurentius757]

Why in the Sam Hill my HP OfficeJet Pro 8035 NOT printing Cyan !
Had in vain cleaning numerous of time & still not functioning right.
Only had them for several years, Am on the verge of canceling the ink subscription & start looking for
a different printer.  However am suspecting a supplier from another country that has created a faulty cyan 
color and likely pass off to an innocent consumer. I NEED ANSWERS !

Am frustrated

[Raj2111]

Hi @Laurentius757 

I understand you are unable to print in cyan.

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it. 

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards.