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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 8025 All-in-One Printer
Microsoft Windows 10 (64-bit)

1. I have the most current driver.

2. I have the most current firmware. 

Firmware VersionMALBECPP1N001.2213A.00
Built Date2022-03-23

3. Machine is Windows 10 Pro 21H2.

4. Ran the utilities: Align Printhead and Clean Printhead.

5. Tried 3 new CYAN cartridges.

6. Magenta, Yellow, and Black print as they should. Every CYAN cartridge prints in a faint magenta tone.

ANY IDEAS?

 
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