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Microsoft Windows 11

I signed up to the free trial with my HP Color LaserJet Pro 4202dw Printer on the 200 page a month plan , when my trial ends am I able to downgrade as I won’t need all of these prints ? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Rebecca1979,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Yes, You can downgrade the plan anytime. This will be active from the next billing cycle.

  • You can switch to a different monthly plan at any time.
  • How to change your HP Instant Ink plan | HP printers | HP
  • How to change your HP Instant Ink plan | HP printers | HP
  • Learn how to change your HP Instant Ink Plan and adjust the number of pages you can print per month.
  • Sign into your account:
  • Home / Home Office: Sign into your Instant Ink account
  • Business: Sign into your Instant Ink for Business account
  • Click HP Instant Ink, then Update Plan in the left menu.
  • Make sure the printer you are interested in is selected. Different printers qualify for different plans.
  • Select another plan from the list.
  • Certain plans are only offered to qualifying Instant Ink customers. The plans you qualify for appear in your Update Plan choices.
  • Any option on your current plan level, such as the Paper Add-on service for HP Instant Ink, changes automatically to the new plan level.
  • If you upgrade, you can choose whether the change is applied immediately or in the next billing cycle.
  • If you downgrade, your plan automatically changes on the first day of the next billing cycle. Your rollover maximum changes with your new plan, so you may lose rollover pages.

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

.
Sneha_01- HP support

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Rebecca1979,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

Yes, You can downgrade the plan anytime. This will be active from the next billing cycle.

  • You can switch to a different monthly plan at any time.
  • How to change your HP Instant Ink plan | HP printers | HP
  • How to change your HP Instant Ink plan | HP printers | HP
  • Learn how to change your HP Instant Ink Plan and adjust the number of pages you can print per month.
  • Sign into your account:
  • Home / Home Office: Sign into your Instant Ink account
  • Business: Sign into your Instant Ink for Business account
  • Click HP Instant Ink, then Update Plan in the left menu.
  • Make sure the printer you are interested in is selected. Different printers qualify for different plans.
  • Select another plan from the list.
  • Certain plans are only offered to qualifying Instant Ink customers. The plans you qualify for appear in your Update Plan choices.
  • Any option on your current plan level, such as the Paper Add-on service for HP Instant Ink, changes automatically to the new plan level.
  • If you upgrade, you can choose whether the change is applied immediately or in the next billing cycle.
  • If you downgrade, your plan automatically changes on the first day of the next billing cycle. Your rollover maximum changes with your new plan, so you may lose rollover pages.

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

.
Sneha_01- HP support
HP Recommended

Thank you.

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