• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Envy Notebook
Microsoft Windows 10 (64-bit)

I have the HP Color Laser Jet Pro MFP M479fdw and need to know if I can still print using black ink if one of the color cartridges is empty.  Mine has not run out but will soon. I have set my printer to print in b&w, and I have a lot of black refill cartridges.  Will my printer not work if I don't replace an empty color cartridge?

1 REPLY 1
HP Recommended

Hello,

 

Hope you are fine,  the printer will allow you to still print black and white even when the color cartridges are very low, however if a cartridge goes totally empty, the machine will send a message to replace the empty toner, because as soon as one of the cartridges cylinders are running empty that may trigger the alert of depleted cartridge. 

 

Regards,

I am an HP employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.