Can I use HP 67 for a HP Deskjet 2700 Europe version?

[inhjnjnhjnjnjn]

Can I use HP 67 for a HP Deskjet 2700 Europe version? 

[Irfan_06]

Hi @inhjnjnhjnjnjn,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer ink cartridges.

Please find the compatible ink cartridges for your printer in the region you are located from the below image.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[inhjnjnhjnjnjn]

I am located in Canada and can only by HP 67 cartridges. My printer is from Europe. I brought it over when I came to Canada. I ordered the HP 67 cartridges. It fits into the printer but then the printer says this cartridge is wrong and can’t be used with this printer. I guess I can’t use a European printer with cartridges for North America market? 

[Irfan_06]

Hi @inhjnjnhjnjnjn,

Thank you for sharing the above information. To use the printer here in Canada with the ink cartridges that are available for your printer. You will have to perform a regional reset.

To perform a printer region reset you need to meet the following conditions:

Do you have the ink cartridges for both regions?

Do you have a printer USB cable or is it connected wirelessly?

Do you have the printer full feature software or the HP smart app and drivers installed on your PC?

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac?

2) Confirm the printer model.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[inhjnjnhjnjnjn]

Hi Irwin6,

Here are my answers:

Do you have the ink cartridges for both regions? -> Yes, I have a Color cartridge European version 305 and a Black cartridge North American version 67.

Do you have a printer USB cable or is it connected wirelessly? -> Connected wirelessly

Do you have the printer full feature software or the HP smart app and drivers installed on your PC? -> I have the HP smart app on my Windows PC

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac? -> Windows 

2) Confirm the printer model. -> Printer model is HP DeskJet 2700e, SNPRC-1901-01

Thank you

[Irfan_06]

Hi @inhjnjnhjnjnjn,

Thank you for sharing the above information.

To perform a regional reset you will need to have black and color for both the countries or both black and color for canada region.

Please install the previous country ink cartridges and perform the steps given below.

If your computer is connected to the printer with a USB or wireless connection, you can open the Set New Regions window with HP Smart by following these steps.

1) Open the HP Smart app.

2) On the Home screen, click gear icon.

3) Click About, press and hold Ctrl + Shift, and then right-click on the HP Smart logo.

The region reset screen opens.

4) Take a screenshot of the screen and send it to me in a private message.

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support