• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-14-2020 06:19 AM

HP Recommended
Product: HP Photosmart 7510
Operating System: Microsoft Windows Server 2012 and older

I can't find the 364 black bowtie ink cartridge for my HP Photosmart 7510 printer.  I can get the pack of four ink cartridges in the multipack that contain the cyan triangular symbol, yellow circular symbol ink, magenta square shape and black pentagon symbol cartridge, but I can find the black find the 364 black bowtie symbol ink cartridge anywhere.  Why is this?  And where can I purchase a 364 HP black bowtie ink cartridge? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-17-2020 08:22 AM

HP Recommended

@Anonymous, Welcome to the HP Support Community!

 

The black ink cartridge with a bowtie icon is the 'Photo Black' ink cartridge. It is available on HP Online Store. Click here to check the same. However, it does not come in a combo pack. 

Part Number: CB322EE

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-17-2020 08:22 AM

HP Recommended

@Anonymous, Welcome to the HP Support Community!

 

The black ink cartridge with a bowtie icon is the 'Photo Black' ink cartridge. It is available on HP Online Store. Click here to check the same. However, it does not come in a combo pack. 

Part Number: CB322EE

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.