Can’t print colour from my iPad or iPhone to the hp2630

[Helen139]

Hi I can’t print colour with my hp2630 everything is fine and printing I don’t have the option to go from black and white to colour ANYMORE 

[Garp_senchau]

@Helen139, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve the issue with missing colour print options.

Restart the Printer 

• Turn off the printer. Unplug the power cord from the printer and the wall outlet.
• Press and hold the power button for 15-20 seconds.
• Then wait for at least 60 seconds. Plug the power cord back in and turn on the printer.

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Download Easy start 

Download and install easy start: HP DeskJet 2630 All-in-One Printer Software and Driver Downloads | HP® Support

Please check if color printing is available from another device, and try printing test pages to confirm that the color is working correctly.

Reference: HP DeskJet 2600, 2700, 4100, 4800 printers - No black ink, wrong colors, other print quality issues ...

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,