Cancel ink subscription

[GMK3]

I have an ink subscription. I would like to cancel. I have been on the support line for 2 hours.  I cannot use my printer at this time because I have a new credit card and it wants me to update it. Is there anyway I can get past HP’s  control on my printer?

[Nal_NR]

Hi @GMK3,

Welcome to the HP Support Community. 

Do not worry, I'd be happy to help you! 

I understand that you want to cancel your subscription. 

Cancel your HP Instant Ink service

Use your HP Instant Ink account to cancel your HP Instant Ink service.

Sign in to hpinstantink.com/signin.

Your HP Instant Ink account page opens.

In the Status area of your HP Instant Ink account page, a printer drop-down menu is available when there are multiple printers enrolled. Click the drop-down menu, and then select the printer you want to cancel.

Check the Print History or the HP ePrint address of the printer to confirm you have selected the correct printer.

Click My Account, and then click Account Settings.

1. 

Click Cancel my HP Instant Ink Subscription.

You receive an email confirmation of the cancellation. The cancellation finalizes at the end of the current billing cycle when the final charge processed successfully.

If you still have issues, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Keep me posted.

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