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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-09-2020 01:21 PM

HP Recommended
Product: HP Envy Photo 6255

prints come out of printer without anything on them. Can’t fix it. 

Category:
2 people had the same question
1 REPLY 1

‎11-12-2020 07:38 AM

HP Recommended

@Mitchj952, Welcome to the HP Support Community!

 

I understand the printer is printing blank pages. Which device are you using to print?

 

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Also, perform the steps mentioned in this document to resolve this issue - Black or Color Ink Not Printing, Other Print Quality Issues

Check the ink levels, clean the ink cartridge up to 2 levels, print a print quality report to check the result.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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