Solved: Cannot print PDF in Colour - HP Support Community

MikeP90 · ‎10-09-2020

Hello,

I'm having serious issues printing ANY pdf in colour. I've tried the following;

Checked the greyscale is NOT selected...

Uninstall and reinstall printer driver.

Uninstall and reinstall Adobe reader (and other readers).

Cleared Registry of any stale entries.

Changed Colour cartridge.

Nothing has helped and I'm getting very frustrated with it now. If anyone can provide some sort of idea, I'd greatly appreciated it!

ShlomiL · ‎10-09-2020

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.

Shlomi

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

ShlomiL · ‎10-09-2020

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.

Shlomi

Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

MikeP90 · ‎10-10-2020

That worked! What's so different with this version than any other version?

I've literally been banging my ahead against a wall for weeks!

Thanks a lot!

Cannot print PDF in Colour

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