Cannot print - error show toner

[SKLIM]

Error cannot print. I have replace all the toner. But still got this error
 

[Kuroi_Kenshi]

Hi @SKLIM,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding the error message on your printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

First, check the waste toner tank by opening the printer’s front or side panel (refer to your printer manual for the exact location). Locate the waste toner tank, which collects excess toner during printing. If it’s full, replace it with a new one or try emptying it carefully over a trash bin.

Next, reinstall the waste toner tank by removing it and reinserting it securely. Ensure it clicks into place properly, then close the printer panel and restart the printer.

Try resetting the printer by turning it off and unplugging it for 5 minutes. Plug it back in and turn it on to see if the error disappears.

Lastly, update the printer firmware. Go to HP Support, search for your printer model, and check for firmware updates. Install any available updates and restart the printer.

Let me know if you need further assistance! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,