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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Cannot print

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12-27-2024 06:05 PM
I have a ton of ink cartridges for my HP 3752 and stopped my instant ink subscription. How do I use my printer. Lights are flashing and won't connect to bluetooth. Anyone know what to do?
12-28-2024 09:58 AM
Welcome to the HP English Community --
Start with replacing your Instant Ink / Subscription cartridges with a set of new (purchased) HP ink cartridges.
What?
Instant Ink / Subscription cartridges (all of them) only work with an active and current subscription to the Instant Ink service.
After the subscription is terminated (regardless of why), all subscription cartridges will lock and can no longer be used.
Details
Relevant to the Instant Ink subscription and cancelling the service
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Why am I unable to print with HP Instant Ink cartridges?
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What is "Free Ink"?
There is no extra cost for ink.
Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.
Important
After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.
- All ink activated by the plan and all ink sent to you works as along as the trail / subscription service is active.
and
- Subscription / Instant Ink remains the property of HP and should be returned to HP at close (termination) of the service contract.
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It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.
>>> Open and read >>> Cancel your account
Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service
Section Cancel your account
Video – Cancel HP Instant Ink
How to unsubscribe or cancel HP Instant Ink subscription
What if?
HP Instant Ink - Stopping a cancellation
Recycle HP Instant Ink Cartridges / Subscription Cartridges
HP Instant Ink - Recycle HP Instant Ink Cartridges
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Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
12-28-2024 11:30 AM
This is a sham. Just what are we subscribing to with Instant Ink? Pages per month is a artificial barrier. Ink cartridges that only work with an active account is an artificial barrier. We give you money, you give us cartridges. If we stop giving you money, we can't use the cartridges you already gave us? If that's fair, then it's only fair that you prorate a return of money to us for the cartridges or 'pages' we didn't use. I thought Instant Ink would make my life better. It's instead made me subservient to a non-biological entity indifferent to the basic concept of fairness.
Between this and a handful of other issues (e.g. - website falling apart, cartridge #s not fitting as advertised, sending me ink multiple times before needing more), I will be seeking alternatives to your monopolistic practices. It seems like HP sacrificed its soul in exchange for one more decade of relevance as an ink & printer manufacturer.
12-28-2024 11:46 AM
Understood.
True --
Not everyone is a fan of the service.
Like other contracts, the subscription contract for Instant Ink does include a number of requirements.
Moving on is a choice and one that we respect -- We do not judge what people decide to do.
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Message Content References
Review >>> How Instant Ink works
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Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
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Dragon Opinion
Who Benefits?
Instant Ink is an excellent service for those who print regularly, print high-density documents or artwork, or perhaps print lots of homework. For example, those who benefit the most include Teachers, musicians, writers who like hard copy, large families, small business offices, community centers, churches, and others who love -- or need -- to print on paper.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.