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‎06-16-2023 07:02 AM

HP Recommended
Product: HP Neverstop Laser MFP 1200w
Operating System: Microsoft Windows 11

I recently had to refill my HP Laser 1200w printer so I ordered a toner refill kit from the HP website. I successfully refilled the toner (there is sufficient ink in the toner now) but I'm not able to remove the refill kit from the printer after the refill. 

I have tried updating the firmware, and turning it off and on again. Nothing seems to be working.

HELP PLEASE! 

1 person had the same question
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