Cant print Flyers

[MechelleD]

My printer will not print flyers for some reasone. It stops in the middle of printer and cancel itself

[Alden4]

Hi @MechelleD,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP printer stops printing flyers midway and cancels itself, it could be due to several potential issues. Here's a troubleshooting guide to help resolve the problem.

Check the Paper Size and Type Settings

• Ensure the paper size and type in the printer settings match the paper loaded in the printer.
• For flyers, you might be using specialty paper (e.g., glossy or heavy paper). Verify that the printer supports the paper type and weight.
• Open the print dialog box on your computer.
• Go to Printer Preferences or Print Settings.
• Select the correct paper size (e.g., A4, Letter) and paper type (e.g., glossy, plain, cardstock).

Inspect the Flyer Design

• Large images or graphics in your flyer may cause memory issues, especially for older or basic printers.
• Try reducing the resolution of the images or saving the flyer as a simplified file format (e.g., PDF).

Tip: Use tools like Adobe Acrobat or online PDF compressors to optimize your flyer.

Check for Print Job Interruptions

• A corrupted print job or outdated driver can cause printing to cancel itself.
• Cancel all print jobs:
  • On Windows, go to Devices and Printers, right-click your printer, and select See what's printing. Cancel all jobs.
  • On Mac, open System Preferences > Printers & Scanners, select your printer, and clear the queue.
• Restart your printer and try printing again.

Update or Reinstall Printer Drivers

• Outdated or corrupted drivers may cause incomplete print jobs.
• Visit the HP Support website and download the latest drivers for your printer model.
• Uninstall the current printer software and reinstall the updated driver.

Inspect the Printer for Hardware Issues

• Ensure no paper jams or obstructions inside the printer.
• Clean the rollers and check the ink or toner levels.

Adjust Print Quality Settings

• High-quality settings can sometimes overwhelm the printer, especially for large designs.
• Reduce the print quality to a lower setting and test.
• In the Print Preferences, select a medium or low-quality setting (e.g., Draft or Normal).

Run a Printer Diagnostic Tool

• Use the HP Print and Scan Doctor tool (for Windows) to identify and fix common issues.
• For Mac, use the built-in diagnostic tools under Printers & Scanners.

Try Another File or Document

• If the issue persists, try printing a different flyer or a simpler document. This helps determine if the problem is with the specific file or the printer itself.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support