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‎02-27-2021 01:55 PM

HP Recommended
Product: ALL in One series
Operating System: Microsoft Windows 10 (64-bit)

Hello. I just replaced new cartbridges in my printer and the HP smart spp shows that there is a problem with one of them. This is the first time happening. What do you think I should do? Thank you.

Category:
2 people had the same question
1 REPLY 1

‎03-02-2021 01:15 AM

HP Recommended

@Elvis12, Welcome to the HP Support Community!

 

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

Are you using HP ink cartridges?

For now, perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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