Cartridge Protection option missing

[Kevin_13]

How do I disable the cartridge

protection to use recycled hp cartridges if the option to do it is missing from my printer and hp app? I tried every option on YouTube and Google for six hours, and not one worked. 

[Dragon-Fur]

@Kevin_13 

Welcome to the HP English Community --

This printer series is protected with Dynamic Security to prevent the use of ink cartridges that do not have an HP chip.

There is no legal way to bypass the security.

From the start, each Firmware update reinforces the policy.

HP OfficeJet 9010/OfficeJet Pro 9010 All-in-One Printer series firmware update 

Description

This software tool will help you update your printer to the latest firmware. Please refer to Enhancement/Fixes for more detail about the firmware update.

Reminder: Dynamic security enabled printer. This Firmware includes dynamic security measures, which are used to block cartridges using a non-HP chip or modified or non-HP electronic circuitry. The printer is intended to work only with new or reused cartridges that have a new or reused HP chip or circuitry. Periodic firmware updates will maintain the effectiveness of the dynamic security measures and block cartridges that previously worked. More at: https://www.hp.com/learn/ds

-------------------- --------------------

 References

Which Ink Can be Used in the Printer?

 HP Ink - Learn About Supplies

Calls / Provides link to:

 HP Printers - Dynamic Security Enabled Printers

and

Related to “Which ink?”

 Ink Usage in Inkjet Printers

Which cartridges work with my HP printer?

Section FAQ

Topic > Can I use ink or toner cartridges not manufactured by HP?

------------------------------------------------------------------------

Next,

"Cartridge Protection" - likely found in the Printer Control Panel and present in the Embedded Web Server (EWS) connection to the printer, is used to prevent theft of ink cartridges from one printer (or fleet of printers) and then used in a different printer.  Cartridge Protection is not meant to disable the Dynamic Security that prevents use of non-HP chipped cartridges.

FYI

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Supplies > Supply Settings > Cartridge Protection = OFF or ON

OR

New format EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Supplies > tab Supply Settings > Cartridge Protection = OFF or ON

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9015 All-in-One Printer  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"