Cartridge alignment page

[klast]

I replaced the original ink cartridges on my DeskJet 2700 printer.  It now prints an alignment sheet every time I turn on the printer.  How can I make it stop?  I already reset the printer several times.  Thanks.

[sandytechy20]

@klast 

Welcome to the HP support community.

I understand that your printer is printing alignment sheet, I am glad to assist you.

Perform an alignment to fix this issue

• Load plain white paper in the input tray.
• Open the HP Smart app, and then click the picture of your printer to open the settings and management tools.
• In Print Quality Tools or in Advanced Settings > Tools > Utilities > Print Quality Toolbox, select Align or Align Printheads to start the alignment.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[klast]

Hi, Sandy:

I did as you instructed.  I put the print alignment sheet on the scanner bed and pressed a copy button.  After it was finished, I shut off the printer and turned it back on.  Unfortunately, the printer still prints out a new alignment sheet when I turn it on.  What else should I do?  Thanks.

[klast]

Hi, Sandy:

I did as you instructed.  I put the print alignment sheet on the scanner bed and pressed a copy button.  After it was finished, I shut off the printer and turned it back on.  Unfortunately, the printer still prints out a new alignment sheet when I turn it on.  What else should I do?  Thanks.

[sandytechy20]

@klast 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers