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‎02-07-2022 05:18 PM - edited ‎02-07-2022 05:19 PM

HP Recommended
Product: HP Deskjet 1050 All-in-One Printer - J410a
Operating System: Microsoft Windows 10 (64-bit)

Dear HP,

In our country, we can only get HP 801 cartridges from shops for my Deskjet 1050 but it alerts these cartridges are not supported.

We tried to change the cartridges in the Ink shop, but they suggest to approach to you to change the regional setting of my printer.

Please help me to change the regional setting of my printer.

 

BR,

Category:
2 REPLIES 2

‎02-08-2022 07:42 AM

HP Recommended

@Ariunbat

Welcome to HP Support Community!

  

Don't worry as I'll be glad to help,
We need to perform a regional reset, on the printer to resolve this issue. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
 

Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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‎02-09-2022 04:19 PM - edited ‎02-09-2022 04:20 PM

HP Recommended

Dear Echo_Lake,

 

I have sent you the required information.

 

BR,

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