Cartridge

[Volmat]

Hello,

How can I use an ONN 67 cartridge in my 4252e printer?

[Sneha_01]

Hi @Volmat,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The ONN 67 cartridge is not compatible with the HP OfficeJet Pro 4252e printer. HP printers are designed to work with specific cartridges, and using an incompatible cartridge can cause printing issues or even damage the printer.

Here’s what you should do:

1. Verify Cartridge Compatibility

• Check the Printer Model: Ensure that you are using the correct cartridge model for the HP OfficeJet Pro 4252e. The correct cartridges for this printer are typically HP 61 or HP 62 cartridges, depending on your region and model.
• Consult the Printer Manual: The user manual for your printer will list the compatible cartridges.

2. Purchase the Correct Cartridge

• Buy Genuine Cartridges: Purchase the correct HP cartridges from an authorized retailer or directly from HP to ensure compatibility and quality.
• Check Third-Party Options: If you prefer third-party cartridges, make sure they are specifically listed as compatible with the HP OfficeJet Pro 4252e. Be cautious, as some third-party cartridges may not work properly or could void your warranty.

3. Replace the Cartridge

Steps to Replace Cartridges:

Turn On the Printer:

• Ensure the printer is turned on so that the cartridge carriage moves to the accessible position.

Open the Cartridge Access Door:

• Open the door to access the cartridges. The carriage will move to the center of the printer.

Remove the Old Cartridge:

• Gently press down on the cartridge to release it and then pull it out of its slot.

Insert the New Cartridge:

• Unpack the new cartridge, remove any protective tape or packaging, and insert it into the correct slot. Make sure it clicks into place securely.

Close the Access Door:

• Close the cartridge access door and wait for the printer to recognize the new cartridge and complete any initialization processes.

4. Troubleshoot Cartridge Issues

• Check for Error Messages: If the printer displays an error message after installing the new cartridge, follow the on-screen instructions or consult the printer manual for troubleshooting tips.
• Perform a Printer Reset: If the new cartridge is not recognized, try turning off the printer, unplugging it for 60 seconds, and then plugging it back in.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support