• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-05-2024 01:37 AM

HP Recommended
Product: HP Color Laser MFP 178nw

My printer suddenly shown cartridges incompatible error when i moved to a new country. Please help to reset the printer.

Kevconqueror_0-1730795807243.png

 

Category:
Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-06-2024 04:07 AM

HP Recommended

Hi @Kevconqueror,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To get the region reset, I recommend you contact phone support in your region.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee

View solution in original post

Reply
Was this reply helpful? Yes No
1 REPLY 1

‎11-06-2024 04:07 AM

HP Recommended

Hi @Kevconqueror,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To get the region reset, I recommend you contact phone support in your region.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.