Cartridges won’t print

[Mawmaboo]

My cartridges will not print. They are new, the blue prints a little but no other color

[Nal_NR]

Hi @Mawmaboo,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with print quality.

For print quality issues, you may refer to this Video URL. 

Check ink or toner levels from the printer control panel

Many HP printers display ink and toner levels on the control panel.

Look for an Ink drop icon ( or ), a Cartridge icon , an Ink Levels menu, or a Toner Level indicator.

Check ink or toner levels with the HP Smart app

Use the HP Smart app to check the ink or toner levels for your printer.

Open the HP Smart app on your computer or mobile device.

View the Estimated supply levels next to the printer image. It might take a few minutes for the ink or toner levels to display.

You may refer to this document for further assistance.

Hope this helps! Keep me posted for further assistance.
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