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‎04-18-2025 09:49 PM

HP Recommended

I bought a tango printer but it does not have cartridges I enrolled in the hp ink  but it’s unable to read if I’m out of ink  because it doesn’t have ink if I buy the ink will it still be able to read them because to my understanding it should have ink from hp ink. What should I do 

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1 REPLY 1

‎04-19-2025 04:25 PM

HP Recommended

@Butterflyliz_68, Welcome to HP Support Community.   

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.   

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.

You can use this link as well: Private Messages - HP Support Community

 

To locate your account, please provide

Your registered email address

Your Instant Ink account ID

Serial number of your printer enrolled in instant ink

Confirm your address,

 

Take care and have a great day ahead!

 

Best Regards,

Garp_Senchau
I am an HP Employee

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