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I really need someone to provide me with the region reset code so I can use my printer in the U.S. 

these are the answers to the questions you all keep asking:

The serial number is TH1AK860WC

It was purchased in Jamaica. 
I’ll be using it in the united states in new york

yes I have original hp ink cartridges. 926 xl currently

i already have the software.

its already connected and i have a windows computer.

IMG_5599.png

2 REPLIES 2
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I notified the moderator of the problem.

Changing the region code can be difficult as described here.

When an agent contacts you ensure that the agent is familiar with the OS you are using. If the agent is in a different time zone try to get one in your time zone. If that is not possible you may need to choose the best time to make a contact.

You may need WhatsApp to work through the region reset procedure.

1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
4. The cartridges must be genuine HP.
5. Make sure HP Smart App is installed.
6. If the printer is not under warranty, then the ink cartridges need to be in the warranty period.


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I goti a code from an agent but it does not work:

 
 


It should be like this:

Box 41- 0187

Box 42- 5390

Box 43- 5811

Box 44- 1563

Box 45- 1141

 

However Once I connect the printer to usb and enter the code it says:

The printer has rejected the region reset request

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