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Microsoft Windows 11

I need to update payent method but I have no billing option within account on left hand side of instant ink HP smart screen

1 REPLY 1
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Hi @Cromwell6,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Change payment information for Home / Home Office

  • NOTE: Each subscribed Home / Home Office printer is billed separately.
  • Direct Debit can be used in some areas. Your financial institution may require you to re-enter your IBAN number periodically, even if your account has the correct number.
  • Sign into your Instant Ink account.
  • Click Account in the left menu, then Billing.
  • Click Change Payment Method to open the Billing details window.
  • Select a payment method, and then enter all payment information:
  • Credit/debit cards: enter card number, CVV, and expiration date, even if only the expiration date has changed.
  • Direct Debit: re-enter your IBAN number, even if it has not changed. Confirm other payment details.
  • PayPal: follow the on-screen instructions to link your PayPal account. Home / Home Office users cannot use PayPal during initial printer setup but may switch to it later.

You may refer to this document for further assistance. 

 

Let me know how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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