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HP Recommended
HP 5075
macOS 11.0 Big Sur

Hi. Just moved from UAE from Manila. After doing research found out that printer regions can be changed to I brought my HP Deskjet 5075 with me. Tried to chat with customer service yesterday and said this could not be done with my printer model. I find it odd since they used to sell the exact same printer here last 2019. Appreciate help on this please as I think it’s a total waste to dispose of a perfectly working printer

and totally useless to have to purchase a new one. 
Thank you.

3 REPLIES 3
HP Recommended

@Bu5 

 

Please use the following guide


             https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne...


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Bu5, Welcome to the HP Support Community! I’m here to help.

 

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Hi Kumar. Appreciate your help. Replied to your PM.

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