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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP LaserJet Pro MFP M29w Printer

Printer printing blank pages after changing ink cartridge.

1 REPLY 1
HP Recommended

Hi @auntme ,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

If your HP LaserJet Pro MFP M29w printer is printing blank pages after changing the ink cartridge, there are several potential reasons and troubleshooting steps you can take to resolve the issue:

Check Ink Cartridge Installation:

  • Ensure that the ink cartridge is correctly installed. Open the printer cover and make sure the cartridge is securely in place.

Remove Protective Tape:

  • If you've installed a new ink cartridge, check for any protective tape or seals that need to be removed before printing. Sometimes, users forget to remove these protective covers.

Verify Ink Levels:

  • Confirm that the ink cartridge has sufficient ink. Most printers have a way for you to check the ink levels through the printer software or the printer display panel.

Run Print Head Cleaning:

  • Use the printer's software or control panel to initiate a print head cleaning process. This can help clear any dried ink and improve print quality.

Check for Clogged Nozzles:

  • If the print head cleaning doesn't resolve the issue, there might be clogged nozzles. Some printers have a utility that allows you to clean the print head more thoroughly.

Alignment Check:

  • Perform a print head alignment check. This ensures that the print head is properly aligned, which can impact print quality.

Update Printer Drivers:

  • Make sure you have the latest printer drivers installed on your computer. Outdated drivers can sometimes cause printing issues.

Restart the Printer:

  • Turn off the printer, unplug it from the power source, wait for a minute, and then plug it back in. This can sometimes resolve temporary glitches.

Try a Test Page:

  • Print a test page to see if the issue persists. Many printers have a test page option in the control panel or through the printer software.

Inspect for Hardware Issues:

  • Check for any visible damage or issues with the printer hardware that might be affecting the print quality.

Consult the User Manual:

  • Refer to the printer's user manual for specific troubleshooting steps related to blank pages or print quality issues.

HP LaserJet Pro MFP M28-M31 Printers - Fixing Poor Print Quality

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Gaya1239

HP Support


A_Gayathri
HP Support Community Administrator.
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