Changed ink on my HP Office Jet Pro 8130e and now all the pages are blank when I try to print

[Lsvd4-74]

pages printing blank after changing all 4 ink cartridges 

[Max3Aj]

Hi @Lsvd4-74,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP OfficeJet Pro 8130e is printing blank pages after changing all four ink cartridges, try these troubleshooting steps.

Check the Ink Cartridges

• Ensure that you removed the protective tape from each new cartridge.
• Verify that you installed the cartridges correctly in their respective slots.
• Make sure they are genuine HP ink cartridges, as non-HP cartridges may cause issues.

Perform a Hard Reset

1. Turn off the printer and unplug it from power.
2. Wait 60 seconds and plug it back in.
3. Turn on the printer and try printing again.

Clean the Printhead

The printhead may be clogged with old ink residue.
To clean it:

1. Open the HP Smart app (or go to the printer's control panel).
2. Navigate to Printer Maintenance > Clean Printhead.
3. Run the cleaning cycle up to 3 times if necessary.

Print a Test Page

• From the printer menu, go to Settings > Reports > Print Quality Report.
• If the test page is blank, your printhead might be blocked.

Check Ink Levels

• Even though you just installed new cartridges, check ink levels in the HP Smart app or printer control panel.
• If a cartridge is empty or defective, replacing it may be necessary.

Reseat the Printhead

1. Remove all cartridges.
2. Take out the printhead assembly (if removable).
3. Wipe the contacts gently with a lint-free cloth and distilled water.
4. Let it dry, then reinstall it and the ink cartridges.

[Max3Aj]

Update Printer Firmware

• Go to Settings > Printer Update and check for firmware updates.
• If connected to a computer, download the latest firmware from HP's website.

Try a Different Paper Type

• Ensure you're using the correct paper type.
• If printing on specialty paper, try standard plain white paper.

I hope this helps.

Take care and have a good day.

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Max3Aj

HP Support