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‎06-12-2023 01:47 PM

HP Recommended
Product: HP DeskJet Plus 4155 All-in-One Printer
Operating System: macOS 12.0 Monterey

Changed the ink cartridges on my HP Deskjet Plus 4155 printer and it will not copy or print.  Is this an alignment problem?  How do you get the printer to align?  Thanks

Category:
1 REPLY 1

‎06-15-2023 01:50 AM

HP Recommended

Hi @Francy66,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you are unable to copy, this could be a hardware issue. 

 

Perform the steps from this document to check the copy functionality. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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