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‎06-05-2023 11:58 AM

HP Recommended
Product: HP LaserJet Pro MFP M28w Printer

I just changed the toner cartridge in my Hp Laser jet Pro MFP M28-M31 and now it prints all black pages. Can anyone help with this?

Category:
1 REPLY 1

‎06-07-2023 08:03 PM

HP Recommended

Hi @Jkingprints,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Update firmware 

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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