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‎12-19-2020 09:55 PM

HP Recommended
Product: hp deskjet 3545
Operating System: Microsoft Windows 10 (64-bit)

Hello there, the question is when I change my ink cartridge and it shows "the indicated cartridges are not intended for use in this printer", means I need to change my region code or what?

Category:
1 REPLY 1

‎01-04-2021 11:27 AM

HP Recommended

@HenrySS97, Welcome to HP Support Community!

Changing regions is necessary if you have moved countries. 

 

If you have not moved anywhere outside the country from where the printer was purchased, I'd recommend you follow the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge.

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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