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HP Recommended
Deskjet all in one 2755
Microsoft Windows 10 (64-bit)

I just bought a deskjet 2755. The first item I copied came out rather small. I have been unable to find out how to increase the size of the printed piece. Any help appreciated.

Bob

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@BobS47 

 

OK.

Finding the answer or "Learning to Fish"

 

Open Printer homepage:  

HP DeskJet 2755 All-in-One Printer 

 

Look for instructions:

Category How to > Select Topic: Copy

 

Open Document:

 How to Make Copies

 

Read Section:  Changing copy settingsPrinters without a control panel menu

 

Your printer lacks the printer display panel that would let you adjust the settings at the printer.

 

Read Section:  Enlarge or reduce the copy size

 

Find this NOTE: 

For printers without control panel menus, most models use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to resolve the size issue. You can then print multiple copies of the edited scan file.
 
Your printer lacks the printer display panel that might be used to change the Copy Size.
 
-----------------------------------------------------------------------------------------------
Personal NOTE: 
If you read your specifications sheet, you have seen the information for "Copy".
The Specifications do say there is an "auto enlarge" feature. 
That seems odd if there are no controls.  ??
I don't have an answer to that - The specs are wrong OR (very likely) I cannot find the information.
 
------------------------------------------------------------------------------------------------
OK - try another path to change the Copy Size
 
NOTE: 
This method may not work.
In fact, there might be be any "Copy" information in your Embedded Web Server.
If it does not work, it is simply because your printer does not have the ability.
If it does not work, move on and try using Scan...
 
Open and Read
User Guide > Page 36 (find the IP address of your printer)
 
Next,

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Copy > Settings > Default SettingsCopy Defaults (wording can vary)

 

EWS_9025_Copy_Defaults_4EWS_9025_Copy_Defaults_4

 

Next,

After the settings are adjusted, try using Copy on the printer...

 
===================================================================
What else?
 
Little printer cannot (perhaps) do what you want using Copy.
"Go around" and do this another way:  Scan
 
Back to the Specifications
Scan
Scan technology
Contact Image Sensor (CIS)
Scan resolution, hardware
Up to 1200 x 1200 dpi
Levels of grayscale
256
Bit depth
24-bit
Scanning options (ADF)
Not Applicable
Maximum flatbed scan size (metric)
216 x 297 mm
Maximum flatbed scan size (U.S. standard)
8.5 x 11.69 in
Twain version
Version 2.1
 
 
If the placard you are trying to scan is no larger than the maximum size allowed by the printer,  then scanning the object will work. 
 
Setting the exact size of the scan might not be available (though HP Scan should be able to do this using "detect").
 
If you cannot control the exact size of the scan,
Use Page Size "Entire Scan Area" (wording might vary) and save whatever the scanner sees. 
 
 
Scan the object as an image.
Save the image to your computer.
Open the image file and print.
 
Use whatever software you are most familiar with to make the scan.
 
Example >> Options for Windows 10 include:
 
HP Smart for Windows  (link and information in my first post)

 

HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Scan_and_Capture_0AScan_and_Capture_0A
 
 
HP Scan (Part of your Full Feature Software
 
9025_HP_Scan_menu_JPEG_19025_HP_Scan_menu_JPEG_1

 

Paint (mspaint)

  • Find software on your computer >  Paint
  • Navigate to the folder in which you saved your image / photo file >
  • Right-Click on the filename >
  • Open with > Paint
 

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > make sure Webscan is checked / enabled
  • Click Apply to save any changes

Next

  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF - Scan a test document using Webscan

Example

EWS_9025_Webscan_Settings_Security_Administrator_2EWS_9025_Webscan_Settings_Security_Administrator_2

 

EWS_9025_Webscan_1EWS_9025_Webscan_1

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .


 

 
 
 
 
 
 
 
 
Dragon-Fur

View solution in original post

5 REPLIES 5
HP Recommended

@BobS47 

 

"Copy" is different from printing a document / image.

 

See

User Guide

Pages 61-64

 

Examples...

 

HP Smart (Mobile) iOS

HP_Smart_Mobile_Main_Menu_4HP_Smart_Mobile_Main_Menu_4

 

What else?

If 'Piece" is an image, use HP Smart for Windows to print the photo / image.

Reminder:  Printer options differ by printer model.

Example

HP_Smart_W10_Start_Screen_3HP_Smart_W10_Start_Screen_3

 

HP_Smart_W10_Print_Photo_5x7_1HP_Smart_W10_Print_Photo_5x7_1

 

References / Resources

 

 Product Specifications for the HP DeskJet 2755 All-in-One Printer (3XV17A)

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2755 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

Perhaps I made a mistake in describing the issue. I'll try describing it again. I had to make a copy of my handicap plackard. I placed in on the printer and pushed the copy button. What came out was nice copy of what I put in except it was approx. half the size of the original so the question is this- how do I set up the printer so that it makes a copy that is the same size as the original?

HP Recommended

@BobS47 

 

OK.

Finding the answer or "Learning to Fish"

 

Open Printer homepage:  

HP DeskJet 2755 All-in-One Printer 

 

Look for instructions:

Category How to > Select Topic: Copy

 

Open Document:

 How to Make Copies

 

Read Section:  Changing copy settingsPrinters without a control panel menu

 

Your printer lacks the printer display panel that would let you adjust the settings at the printer.

 

Read Section:  Enlarge or reduce the copy size

 

Find this NOTE: 

For printers without control panel menus, most models use default normal copy settings that cannot be changed. As a workaround, scan the original into the computer, and then use the editing tools in the HP scanning software to resolve the size issue. You can then print multiple copies of the edited scan file.
 
Your printer lacks the printer display panel that might be used to change the Copy Size.
 
-----------------------------------------------------------------------------------------------
Personal NOTE: 
If you read your specifications sheet, you have seen the information for "Copy".
The Specifications do say there is an "auto enlarge" feature. 
That seems odd if there are no controls.  ??
I don't have an answer to that - The specs are wrong OR (very likely) I cannot find the information.
 
------------------------------------------------------------------------------------------------
OK - try another path to change the Copy Size
 
NOTE: 
This method may not work.
In fact, there might be be any "Copy" information in your Embedded Web Server.
If it does not work, it is simply because your printer does not have the ability.
If it does not work, move on and try using Scan...
 
Open and Read
User Guide > Page 36 (find the IP address of your printer)
 
Next,

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Copy > Settings > Default SettingsCopy Defaults (wording can vary)

 

EWS_9025_Copy_Defaults_4EWS_9025_Copy_Defaults_4

 

Next,

After the settings are adjusted, try using Copy on the printer...

 
===================================================================
What else?
 
Little printer cannot (perhaps) do what you want using Copy.
"Go around" and do this another way:  Scan
 
Back to the Specifications
Scan
Scan technology
Contact Image Sensor (CIS)
Scan resolution, hardware
Up to 1200 x 1200 dpi
Levels of grayscale
256
Bit depth
24-bit
Scanning options (ADF)
Not Applicable
Maximum flatbed scan size (metric)
216 x 297 mm
Maximum flatbed scan size (U.S. standard)
8.5 x 11.69 in
Twain version
Version 2.1
 
 
If the placard you are trying to scan is no larger than the maximum size allowed by the printer,  then scanning the object will work. 
 
Setting the exact size of the scan might not be available (though HP Scan should be able to do this using "detect").
 
If you cannot control the exact size of the scan,
Use Page Size "Entire Scan Area" (wording might vary) and save whatever the scanner sees. 
 
 
Scan the object as an image.
Save the image to your computer.
Open the image file and print.
 
Use whatever software you are most familiar with to make the scan.
 
Example >> Options for Windows 10 include:
 
HP Smart for Windows  (link and information in my first post)

 

HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Scan_and_Capture_0AScan_and_Capture_0A
 
 
HP Scan (Part of your Full Feature Software
 
9025_HP_Scan_menu_JPEG_19025_HP_Scan_menu_JPEG_1

 

Paint (mspaint)

  • Find software on your computer >  Paint
  • Navigate to the folder in which you saved your image / photo file >
  • Right-Click on the filename >
  • Open with > Paint
 

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > make sure Webscan is checked / enabled
  • Click Apply to save any changes

Next

  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF - Scan a test document using Webscan

Example

EWS_9025_Webscan_Settings_Security_Administrator_2EWS_9025_Webscan_Settings_Security_Administrator_2

 

EWS_9025_Webscan_1EWS_9025_Webscan_1

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .


 

 
 
 
 
 
 
 
 
Dragon-Fur

HP Recommended

I think I solved this issue. I think I should have used the scan function to get a same size copy of what I needed. Sorry for the confusion.

HP Recommended

@BobS47 

 

No worries.

 

The opportunity has been well spent.

 

Yes, Scan is the answer when Copy cannot provide what you need.

 

The help provided here will help others with the same troubles.

 

Stay Safe.

 



Thank you for participating in our HP Community .

We are a volunteer community workforce dedicated to supporting HP technology.

 

Dragon-Fur

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