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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/Clean-Printheads/m-p/8470675#M534...


Reply

hp 6960

Printer doesnt work

Shows "printhead problem" on the screen

I dont have a clue as to what to do after the clean printhead did no good

?next?

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