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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Cleaning Printer with Alcohol Wipes - Hospital Setting

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11-09-2022 05:07 AM
Hi @DMK12863,
Welcome to the HP Support Community
I understand you need information regarding your HP OfficeJet 200 Mobile Printer. Not to worry I will help you to get a resolution to resolve the issue.
To answer your question: Please do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the printer.
Please refer to this document: https://support.hp.com/us-en/document/c04945315
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee