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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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My printer’s display shows me a message (clear carriage jam) I don’t have any paper jammed, I have enough ink and each piece is seated correctly. I have noticed the printhead moving but it stays on the left side, it is not jammed it just stays there. I can move it manually without any problem. But the printer keeps saying clear carriage jam. How can I fix this problem? 

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