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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
All Toners are brand new, genuine HP.
What would cause this the below problem... happens on 4 out of 5 prints. The amount of color and markings varies greatly.
Thx for the help!
HP Recommended
If the defect is always the distinct yellow and magenta then I would suspect you have an issue with those two cartridges, at least that would be the first thing I would try. You also seem to have a lot of grey background shading which could be either black cartridge or transfer belt.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
The toners look fine, yes? photo attached
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