Color isn’t printing correctly

[BiankaLara]

My printer isn’t printing color correctly. I’ve done the ink cartridge check and all the colors come out perfect. Cyan, magenta, yellow, and black come out beautifully. The moment I want to print something brown becomes yellowish green. And the colors looked as if the image has been sitting in the sun for days. Black comes our gray. I tried to print a Harry Potter Hogwarts letter and it kept coming out yellow. I tried printing out a peach(fruit) that was more pink and it came out yellow. Idk what else to do. I’ve done the cleanings for it as well 

[Jay_G24]

Hi @BiankaLara,

 I'd like to help!

I understand you are facing a print quality issue.

To assist better-

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

3)What device are you using the printer with, a Windows computer, Mac, Android, or an iPhone? 

While you respond to that, let's print a cleaning page 

Print a cleaning page to improve print quality.

1. Print the page from the printer control panel.

   • HP Color LaserJet Pro M254dn, M254nw: Press OK, press the Right arrow to scroll to Service, press OK, scroll to Cleaning Page, and then press OK.

   • HP Color LaserJet Pro M254dw: From the control panel Home screen, swipe left, and then touch Setup. Touch Service, and then touch Cleaning Page.

2. When prompted, feed one piece of paper into the priority feed slot (Tray 1).

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community

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