Color not printing Correctly...

[PaniaguaGroup]

I have tried everything and my printer M283FDW still does not print color correctly. Help!

[zoey7886]

@PaniaguaGroup, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I can help with that! Since you've already tried various troubleshooting steps, let's go through some advanced checks:

Check Toner Levels

• Go to your printer’s control panel → Supplies → Check the toner levels.
• If a color is low, replacing the toner cartridge may be necessary.

Run a Print Quality Report

• On the printer screen, go to Setup → Reports → Print Quality Report
• Check if any colors are missing or faded.

Clean the Printheads & Cartridges

• On the printer menu, go to Setup → Printer Maintenance → Clean Printheads
• Perform multiple cleaning cycles if necessary.

Verify Color Printing Settings

• If printing from Windows:
  • Go to Control Panel → Devices & Printers → Right-click your printer → Printing Preferences
  • Ensure Print in Grayscale is unchecked.
• If printing from Mac:
  • Open Print Settings → Quality & Media → Ensure Color is selected.

Check for Firmware & Driver Updates

• Download the latest drivers from HP’s official website.
• Install any firmware updates available.

Try a Different File or Software

• If the issue happens with one document, try printing a test page or another file to rule out software-related problems.

Perform a Factory Reset (Last Resort)

• Setup → Printer Maintenance → Restore Defaults

Let me know what you’ve tried so far, and I can guide you further! 😊  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[PaniaguaGroup]

I have tried all of this and more. Nothing seems to work. Any other ideas?

[zoey7886]

@PaniaguaGroup, Thank you for getting back to us!

I see that you are facing an issue printing in colour on your printer. 

  

To understand the issue and help you, please share the details listed below: 

  

- Do you have the same issue when you make a color copy on the printer standalone? (Place an original color document on the scanner glass and make a copy to confirm hardware is working fine) 

- When was the last time you were able to print in colour? 

- Were there any changes made to your printer recently? 

  

Note: Do not share any of your personal information such as serial, phone number, email ID, etc. 

Let me know!

Regards,