Color print is blurry

[SheilaWorts]

Can not print in color.  comes out like this?  

Can any one help me out with this. Changed all toners and cleaned everything.  Any suggestions?

[zoey7886]

@SheilaWorts, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Blurry Color Prints! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I'm sorry to hear that you're experiencing issues with your printer. Here are some potential solutions you can try to resolve the problem of blurry color prints:

Possible Solutions for Blurry Color Prints

Check Printhead Alignment: Misaligned printheads can cause blurry prints. Refer to your printer's manual or software tools to perform a printhead alignment.

Calibrate the Printer: Many color printers have a calibration tool to ensure color accuracy and sharpness. Run the calibration process through your printer's settings or software utility.

Check the Paper Type Setting: Ensure that the paper type setting in the printer software matches the actual paper you are using. Incorrect settings can affect print quality.

Driver Update: Ensure that you have the latest drivers for your printer model installed. You can download the latest drivers from the HP website.

Check Connection: Ensure that the connection between the printer and your computer is secure. For network printers, check if the network connection is stable.

Run Print Quality Diagnostics: Use the printer's maintenance menu to print a diagnostics page. This can help identify whether any specific color is causing the issue.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[SheilaWorts]

Thank you for your assistance.  Unfortunately, the printer is just will not update.  On to a new one.  

[Kuroi_Kenshi]

Hi @SheilaWorts,

Thank you for the response.

Since @zoey7886 is not available at the moment, I'll be assisting you further.

Here's what you can try next:

Manually Clean the Printhead (if applicable)

Even if you've done the automatic cleaning, a manual cleaning using a lint-free cloth, distilled water, and isopropyl alcohol on the printhead nozzles can help.

Be gentle and avoid touching the copper/gold contacts with bare fingers.

Use HP Smart App or Embedded Web Server

If connected to Wi-Fi, open the HP Smart App or enter your printer's IP address in a browser.

Look under Printer Maintenance > Calibrate/Align/Printhead Cleaning and run all steps again.

Also try: Clean Smear or Clean Secondary Transfer Roller if the option exists.

Firmware Reset

On the printer, go to Settings > Printer Maintenance > Restore Factory Defaults (this won’t delete drivers but will reset calibration and configuration).

After reset, try a test print again.

Try Different Paper & Source

Sometimes glossy or incompatible paper causes toner not to adhere correctly.

Make sure you're using HP-recommended paper types (laser or inkjet specific).

Also try printing from another PC or mobile device to rule out a software or driver glitch.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,