Color printing has lines through it

[CathyH0430]

I have replaced all ink cartridges in the last month.  I have cleaned the printheads three times and I've done a printer alignment.  The color printing has multiple lines through it.

[Raj_05]

Hi @CathyH0430,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're experiencing issues with color printing, despite replacing ink cartridges, cleaning printheads, and aligning the printer, there are a few additional steps you can take to troubleshoot and improve the print quality. Here are some suggestions.

• Check for Software Updates: Ensure that your printer's firmware and driver are up-to-date. Visit the HP official website and download the latest firmware and driver for your HP OfficeJet Pro 8035 printer.
• Use Genuine HP Ink Cartridges: Make sure you are using genuine HP ink cartridges. Non-HP cartridges may not provide the same quality and can lead to printing issues.
• Check Ink Levels: Verify that the ink levels are sufficient. Low ink levels can affect print quality. You can check this information from the printer software on your computer.
• Run a Diagnostic Test: Most printers have a diagnostic or test print option. Use this feature to print a test page. The test page can help identify specific color or alignment issues.
• Manual Printhead Cleaning: If the automatic printhead cleaning doesn't resolve the issue, you may try a manual printhead cleaning. Refer to your printer's manual for instructions on how to clean the printheads manually.
• Check Paper Quality: Ensure you are using the correct type and quality of paper for your printer. Using poor-quality or incompatible paper can affect print results.
• Adjust Print Quality Settings: In your printer settings on your computer, adjust the print quality settings. Sometimes, selecting a higher print quality can improve the appearance of prints.
• Inspect for Debris: Inspect the printer for any debris or foreign objects that may be interfering with the printing process. Carefully clean the printer, especially around the printhead area.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support