• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 6978 All-in-One Printer
Microsoft Windows 10 (64-bit)

The quality of color prints is terrible.  I have an HP Office Jet Pro 6978 and have followed instructions to clean the heads and make proper alignment.  Even the test prints come out poor quality with streaks and shaded colors when they should be even and crisp.  The ink cartridges are 3/4 full.  

1 REPLY 1
HP Recommended

I am having the same issue regarding my HP OfficeJet Pro 6978 printer.  The color prints all of a sudden come out terrible.  I have cleaned the print heads several times,  my ink is great and HP, but still having issues.  Has anyone found any help with an issue like this?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.