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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color LaserJet Pro MFP M281cdw
Microsoft Windows 10 (64-bit)

Does anyone else have this problem?

My default printer settings are black only and the majority of my print tasks are general docs.  3x/year I have to print in color (docs with some color graphics), less than 500 pages yet I have had to replace my color cartridges  twice in 2 years.  Where is all the color toner going? 

1 REPLY 1
HP Recommended

Toner can be used up during scheduled calibrations. Some programs can print in composite black instead of black. If you have never changed your black in that time period that is a distinct possibility. Under printer preferences, advanced make sure that Print all text as black is set to enabled.

 

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