• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color LaserJet Pro MFP M281cdw
Microsoft Windows 11

I recently replaced all the toner in my printer with original HP toner direct from HP. When I print a picture, the colors are all off and washed out. I have tried everything from calibration, powering the printer down for a full 24 hours, uninstalling and re-installing drivers and software and nothing helps. I am not printing in Econo mode and I can't even find an option to print in "good, better, best quality".

 

Toner for all colors is at 90% and black was replaced later and is at 100%.

 

I'm stuck, please help!

1 REPLY 1
HP Recommended

Just spent an hour on the phone with customer support, we tried everything imaginable.... still not printing correctly.

 

The recommendation from HP since the printer is now a few months out of warranty they suggest we replace the entire unit.

 

REALLY?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.