• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎08-11-2021 09:32 PM

HP Recommended
Product: HP Colour Laser Jet Pro MFPnM281fdw
Operating System: Microsoft Windows 10 (64-bit)

Help !!  My 3 year old M281fdw printer is now producing vertical (multiple) colour lines all over every page I print.  I have been using non-OEM cartridges for the past 2 years and they have been good up till now.  I am a very light domestic user so the printer surely has not worn itself out. Perhaps a printer repair shop -  any in inner-south west Sydney ?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-12-2021 01:37 AM

HP Recommended

The drum is part of toner, replacing the toner drum is replaced too.

 

https://support.hp.com/us-en/service-center 

 

 




My profile on LinkedIn

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎08-11-2021 11:30 PM

HP Recommended

It's the toners causing print quality issued 99%.




My profile on LinkedIn

Was this reply helpful? Yes No

‎08-12-2021 01:06 AM

HP Recommended

Yes I agree - but where can I take the printer to check id damage has been done to the drum and buy new (original) toner cartridges ?

Was this reply helpful? Yes No

‎08-12-2021 01:37 AM

HP Recommended

The drum is part of toner, replacing the toner drum is replaced too.

 

https://support.hp.com/us-en/service-center 

 

 




My profile on LinkedIn

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.