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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

I have a 4523 printer with the instant ink plan. The printer says the colour cartridge is half full - the cartridge is over 5 years old and clearly dry! There is no option anywhere on the site to tell HP the estimated level is wrong or to talk to a human so I'm stuck with a dry cartridge until they feel like sending me a new one?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Print several 100% full-colour pages and the ink level will go to empty and you will receive a new cartridge if you are still on the instant ink plan. 




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1 REPLY 1
HP Recommended

Print several 100% full-colour pages and the ink level will go to empty and you will receive a new cartridge if you are still on the instant ink plan. 




My profile on LinkedIn

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