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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-07-2021 02:12 PM - edited ‎05-07-2021 02:13 PM

HP Recommended
Product: HP Envy Photo 6234 All-in-One Wireless Inkjet Printer
Operating System: iOS

When i try to print in green or certain shades of pink the colour doesnt show up or shows up too dark or too light. Ive cleaned the cartridges and aligned the printer but it did nothing so i told currys and got a replacement. the new one came in the mail today and it did the exact same thing. ive edited the colours, tried different paper, different devices (my iphone, ipad and windows laptop) and nothing. this is a brand new printer and ive changed the ink multiples times. please help!!

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Category:
1 REPLY 1

‎05-10-2021 06:28 AM

HP Recommended

@hollyfrog98

 

Welcome to HP Support Community


I would like to help

 

Print a Print Quality Diagnostic Report, and then evaluate the results.

  1. On the control panel, swipe down to open the Dashboard, and then touch the Setupicon.

  2. Swipe up on the display, touch Reports, and then touch Print Quality Report.

    A Print Quality Diagnostic page prints.

    Print Quality Diagnostic report without defects


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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